WhatsApp order messages silently fail to send
WhatsApp order messages silently fail to send even though the Meta setup and approved templates appear correct.
Tier I · Proven The best-established problems.
8 public reports · first reported 4 July 2024 · last reported 9 June 2025
What's going wrong
Site owners running WooCommerce with the Notiqoo WhatsApp plugin report that order messages stop reaching customers with no visible error. Some say they checked the setup and approved Meta templates twice, others say messages worked until a certain day and then stopped, and one reports that only the default Hello World template still goes out. The plugin shows no failed-send record, so owners cannot tell whether the fault lies in the plugin, the API token, or the template. The gap is a diagnostic layer that tests each stage of the send and reports the exact failing step to the store owner.
AI-assisted: written with the help of AI from the reports.
Products affected
Notiqoo – Order Notification & Customer Chat for WooCommerce.
Related problems
Who has this problem
1 business found.
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