Checkout phone number resets or gets overwritten
The customer phone number entered at checkout is cleared or overwritten when the page reloads or a box is clicked.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 25 July 2024 · last reported 7 December 2024
What's going wrong
WooCommerce owners with WhatsApp notifications enabled report that the phone number a customer types at checkout disappears when the order review table reloads, for example after choosing a shipping option.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.