Restore and import locked behind paid license
Restoring or importing a backup requires buying a paid license or add-on, which the free version does not disclose.
Tier II · Emerging Problems that are still building up.
41 public reports · first reported 28 October 2022 · last reported 6 July 2024
What's going wrong
Site owners who create backups with the free version find that restoring them, or importing from file, FTP, cloud storage, or a URL, is blocked until they pay. Many say the pricing is not shown before they install, and that the only paid option is a yearly license even when they need one restore. Some report that they already had the backup file and simply could not use it. Owners of single small sites, multisite networks, and agencies all describe the same wall. An opening exists for a low-cost, one-time restore tool that works from any backup file and charges per use rather than per year.
AI-assisted: written with the help of AI from the reports.
Products affected
All-in-One WP Migration and Backup.
Related problems
Who has this problem
3 businesses found.
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