Pro license and update checks fail
Pro license checks and update requests fail because the vendor site and update API no longer respond.
Tier I · Proven The best-established problems.
7 public reports · first reported 30 October 2022 · last reported 24 November 2025
What's going wrong
Owners who bought the paid tier say license validation throws connection errors, which slows admin pages, and the update service stops responding. Some received emails asking them to pay for an update that never arrives. Others found the vendor website redirecting to an unrelated page with no prices, so they cannot buy the premium version at all. One owner reports the site is outdated and offers no contact or purchase options. Shops that depend on Pro features are left paying for a product they cannot update or verify. A service that handles license checks and updates for orphaned plugins could fill this gap for them.
AI-assisted: written with the help of AI from the reports.
Products affected
Custom Product Tabs for WooCommerce.
Related problems
Who has this problem
1 business found.
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