Malware scans stall and never finish
Malware scans stall partway through, never finish, and leave the site unchecked.
Tier I · Proven The best-established problems.
11 public reports · first reported 4 September 2019 · last reported 8 May 2026
What's going wrong
Site owners report that the malware scan stops at a middle step, such as building the theme list or the binary file phase, and never reaches the end. Some say it hangs for more than a day, while others say it times out or quits at random points, even on dedicated servers. Reports come from owners running it on several blogs and hosting accounts, including sites they suspected were already compromised. Because no finished report arrives, they cannot tell whether their site is clean. A monitor that tracks scan progress and recovers or reports stalled runs, or a managed scanning service that finishes scans reliably, would give these owners a dependable result.
AI-assisted: written with the help of AI from the reports.
Products affected
NinjaScanner – Virus & Malware scan.
Related problems
Who has this problem
2 businesses found.
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