Scanner flags harmless files as malware
Scanner flags harmless files as malware and gives owners no way to judge them.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 27 January 2023 · last reported 12 January 2024
What's going wrong
Site owners report that the scanner marks normal files as suspicious, including a sample config file that differs from the original, a server error log, and log files written by a firewall plugin.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.