Vendor site down blocks premium purchases
The plugin vendor website is down or erroring, so owners cannot reach the page to buy or upgrade to premium.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 26 July 2023 · last reported 25 September 2024
What's going wrong
Several owners tried to buy the paid version of this WordPress plugin, but the vendor's sales website returned server errors, a blank screen, or a bad gateway message for days at a time. Some asked for an estimate of when it would return. The result is lost sales and users stuck on the free version. Plugin buyers need a reliable way to purchase and upgrade even when a vendor's site is unstable. A hosted checkout page and uptime monitor run separately from the vendor's site would keep purchases available.
AI-assisted: written with the help of AI from the reports.
Products affected
3DPrint Lite.
Related problems
Who has this problem
1 business found.
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Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.