Support questions go unanswered for weeks
Plugin developer does not answer support questions for weeks, leaving broken tracking setups unresolved.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 18 August 2022 · last reported 2 December 2024
What's going wrong
Owners of this Google Tag Manager plugin report that questions sent to the developer sit without any reply for weeks, sometimes with no answer at all. Some say threads from other users are also ignored, and one owner was left with a conflict between two plugins that never got resolved. Because tracking breaks whenever updates or conflicts occur, agencies and store owners who depend on it for ad conversions need timely help. A paid support service with response-time guarantees could fill this gap.
AI-assisted: written with the help of AI from the reports.
Products affected
GTM4WP – A Google Tag Manager (GTM) plugin for WordPress.
Related problems
Who has this problem
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