Share counters stay at zero for several networks
Share counters show zero for some networks, including Pinterest, Google and shares made from the Facebook button.
5 public reports · first reported 19 October 2015 · last reported 3 April 2020
What's going wrong
Several site owners say their share counters read zero even after posts have been shared on Facebook, Pinterest, or other networks, and one notes that only Google+ shares appear. Some installs show zero from the start, while others report that the figure never moves after a share from the on-page button. Because the count is the reason they installed the plugin, owners lose the social proof they expected and cannot tell whether sharing works. A service that checks each network's counts against a test URL and flags any network that returns zero would help owners trust what they see.
AI-assisted: written with the help of AI from the reports.
Products affected
Posts Social Shares Count.
Related problems
Who has this problem
1 business found.
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