Setup wizard stalls with no clear next step
Setup wizard stalls on a loading screen or a merchant account error, with no instructions to find the real cause.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 17 July 2024 · last reported 29 September 2024
What's going wrong
New site owners say the setup flow gives them no path forward. One was stuck on a loading screen after clicking connect, even after leaving it running for hours. Another followed instructions found outside the product, then was told the site had merchant account issues without any specific detail. A third was shown an access error during setup. These owners had correctly configured sites and wanted a clear diagnosis. The opportunity is a guided setup that checks each requirement and says exactly what is missing.
AI-assisted: written with the help of AI from the reports.
Products affected
Pinterest for WooCommerce.
Related problems
Who has this problem
1 business found.
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