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Setup is confusing and docs lack a step-by-step guide

Setup and documentation are too confusing for non-developers, with settings spread across many screens and no clear step-by-step guide.

Tier II · Emerging Problems that are still building up.

6 public reports · first reported 13 May 2018 · last reported 9 January 2024

1 business: $19 · CSV download · All sales final

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What's going wrong

Site owners who are not developers, including film review sites and blog operators, say the plugin is hard to set up. Settings are spread across many screens instead of grouped together, and the documentation offers scattered videos and code templates rather than a linear walkthrough. Some users installed the free version and still saw no ratings, and could not find a basic checklist to confirm the steps they missed. Experienced users who run many other plugins say this one takes far more effort than comparable tools. A guided setup, a clear checklist and a simpler settings layout would help people reach a working rating display without outside help.

AI-assisted: written with the help of AI from the reports.

Products affected

GD Rating System.

Related problems

Who has this problem

1 business found.

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All sales are final — no refunds.

Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.