Setup instructions wrong, placeholders never appear
Placeholders do not appear after following the setup instructions, which contain wrong class names and unclear steps.
5 public reports · first reported 7 February 2012 · last reported 9 March 2014
What's going wrong
Many site owners install the add-on and follow its setup steps, then see no placeholder text at all. Reports say the instructions named the wrong CSS class for text fields, that the correct class for select boxes was not explained, and that there was no guidance on where custom CSS should go. Some owners tried several places before giving up. New users, including small business owners and freelancers building their first Gravity Forms site, are most affected. A guided setup tool that checks the form and class settings and confirms the placeholder shows would remove most of this trial and error.
AI-assisted: written with the help of AI from the reports.
Products affected
Gravity Forms – Placeholders add-on.
Related problems
Who has this problem
1 business found.
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