Scan fails with a generic error and no detail
Scan stops with a generic error message and no detail, so owners cannot tell what failed, including on multisite.
6 public reports · first reported 8 April 2015 · last reported 19 June 2020
What's going wrong
Owners of the Exploit Scanner plugin report that scans abort with a short message saying something went wrong, with no file name, step, or cause. Some saw the error on their first attempt with zero files processed. Others got a raw JSON response that mentions a file array, which tells them nothing they can act on. The problem appears on WordPress multisite installs as well as single sites. Owners cleaning hacked sites cannot judge whether a scan is complete, so they may assume it finished. A scan tool that logs each step, retries failed chunks, and states exactly where and why it stopped would make failures visible and recoverable.
AI-assisted: written with the help of AI from the reports.
Products affected
Exploit Scanner.
Related problems
Who has this problem
2 businesses found.
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