Review widget plans priced beyond small business budgets
Trustpilot's paid plans cost hundreds or thousands per month, and the free tier locks most widgets behind them.
Tier I · Proven The best-established problems.
8 public reports · first reported 20 July 2022 · last reported 26 February 2025
What's going wrong
Many site owners using the Trustpilot Reviews plugin say the free version offers only one basic widget, which links back to Trustpilot itself. Paid widgets reportedly start at well over one hundred euros or pounds a month and rise into the hundreds, which sole traders and small shops call unaffordable for simply showing their rating. Some owners say that a free button was hidden behind a paywall and that a widget they used stopped until they upgraded. They feel the prices hold back small businesses while larger firms pay. A cheaper, transparent review display option would serve the many owners who only want their rating shown on the site.
AI-assisted: written with the help of AI from the reports.
Products affected
Trustpilot Reviews.
Related problems
Who has this problem
1 business found.
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