← Problems

Plugin support is slow, canned, or never answers

Support tickets for the plugin go unanswered or get canned replies, leaving broken features unresolved.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 28 July 2023 · last reported 16 February 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners report that the Trustpilot Reviews plugin's support does not respond, or sends replies that do not address technical faults.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.