Review download stuck indefinitely
Review downloads stay stuck on the 'being downloaded' message for days or fail silently with no error.
Tier I · Proven The best-established problems.
7 public reports · first reported 12 February 2024 · last reported 30 June 2026
What's going wrong
Many site owners using this Booking.com review widget plugin get stuck on a message saying their reviews are being downloaded, which is supposed to take only a few minutes. Some wait days, others see it right after connecting, and some see reviews stop updating with no error in the server logs. Owners report reconnecting and rebuilding without effect, and they are left with empty widgets. A managed setup or monitor that watches the download job, reports when it stalls and retries it could save owners the back-and-forth with support.
AI-assisted: written with the help of AI from the reports.
Products affected
Widgets for Booking.com Reviews.
Related problems
Who has this problem
1 business found.
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Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.