Reset password links open login page with custom login URL
Password reset emails link to the login page instead of the reset form when a hidden or custom login URL is used.
Tier I · Proven The best-established problems.
6 public reports · first reported 4 October 2015 · last reported 11 December 2024
What's going wrong
Site owners of the Swift SMTP plugin, formerly Welcome Email Editor, report that password reset links in outgoing emails are built incorrectly when a security plugin hides the login address. The link sends visitors to the login form rather than the reset form, or contains a second question mark, so users cannot finish resetting their passwords. Some owners traced the cause to hardcoded wp-login.php paths and patched the code themselves, which breaks at every update. Affected sites include iThemes Security and SolidWP users. The opportunity is a compatibility layer that generates correct reset links for any login URL and checks them after each change.
AI-assisted: written with the help of AI from the reports.
Products affected
Swift SMTP (formerly Welcome Email Editor).
Related problems
Who has this problem
2 businesses found.
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