Real visitors and admins get IP-locked as spam
Legitimate visitors and site owners get locked out with a spam-flagged IP message and no self-service way to unlock or whitelist themselves.
Tier I · Proven The best-established problems.
6 public reports · first reported 24 April 2024 · last reported 30 March 2026
What's going wrong
Site owners running Zero Spam report that the anti-spam plugin blocks real people as if they were spammers. Visitors on mobile networks, public Wi-Fi, or privacy browsers see a flagged-IP message, and forms stop sending email. Some admins were locked out of their own login pages and had to find hidden settings or delete plugin folders to get back in. Several asked how to tell the plugin an address is safe, and found no simple path. Owners of membership sites, shops, and nonprofits lose leads and sign-ups while the block persists. A tool that lets an admin unlock and whitelist an address in one step, with a clear log of why it was blocked, would meet this need.
AI-assisted: written with the help of AI from the reports.
Products affected
Zero Spam for WordPress.
Related problems
Who has this problem
1 business found.
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