Pro version support tickets go unanswered
Support tickets and emails for the paid Pro version go unanswered for weeks, leaving buyers unsure the plugin is still supported.
Tier I · Proven The best-established problems.
10 public reports · first reported 6 June 2023 · last reported 30 December 2025
What's going wrong
Site owners who bought the Pro version of this WordPress time clock plugin report that support tickets, contact requests and messages get no reply for weeks or months. Some cannot reach the support system at all because of an access error, and others find no contact link on the website. Buyers worry the plugin is no longer maintained, and agencies inheriting sites ask whether updates continue. Paying customers are left stuck with activation and API problems. A paid support desk with response-time promises, or a third-party help service that answers plugin questions, could win buyers who need dependable help.
AI-assisted: written with the help of AI from the reports.
Products affected
All in One Time Clock Lite – Tracking Employee Time Has Never Been Easier.
Related problems
Who has this problem
1 business found.
Unlock them at the top of this page — $19.
All sales are final — no refunds.
Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.