Pro mega menu broken, support silent
The Pro mega menu does not work, and the vendor's support requests go unanswered with no recent updates.
1 public report · first reported 15 July 2026 · last reported 15 July 2026
What's going wrong
Site owners who buy the Pro version report that the mega menu feature does not function on their sites. They say they have sent support requests without getting any reply, and that the plugin has not received recent updates, so the problem stays open. Owners who depend on navigation menus for their store or business are left without a working fix or a route to help. This points to an opportunity for a paid support desk or a managed maintenance service that tests menu features on each update and answers customer tickets quickly for owners of premium add-on plugins.
AI-assisted: written with the help of AI from the reports.
Products affected
The Plus Addons for Elementor – Mega Menu, Header Footer, Post Grid, AI Widgets & Templates.
Related problems
Who has this problem
1 business found.
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