Plugin updates crash live WooCommerce sites
Plugin updates trigger fatal critical errors that take live WooCommerce sites down and block admin login.
Tier II · Emerging Problems that are still building up.
16 public reports · first reported 15 May 2024 · last reported 19 June 2024
What's going wrong
Site owners report that installing updates to this WooCommerce compatibility plugin, in versions 1.0.2 through 1.0.4, caused fatal critical errors that took live stores offline. Some could not log in to the admin area, even in recovery mode, and had to call their host or roll back WooCommerce and the plugin to get back online. Owners running several client sites said one update crashed many of them at once. The reports point to missing pre-release testing and no safe rollback path. A product that tests updates on a copy of the store before they go live, and restores the old version when a fatal error appears, would fix this for store owners.
AI-assisted: written with the help of AI from the reports.
Products affected
WooCommerce Legacy REST API.
Related problems
Who has this problem
3 businesses found.
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