Plugin triggers a fatal error on activation
Activating the plugin triggers a fatal error or a missing-file error and the plugin will not turn on.
Tier II · Emerging Problems that are still building up.
5 public reports · first reported 1 May 2019 · last reported 28 February 2024
What's going wrong
Several site owners report that activating this Razorpay subscription plugin fails with a fatal error, so the plugin never turns on. One owner says the error stops a store from taking payments and is causing losses, while another could not find out what to set up after failing to activate. A common cause appears to be a missing file from the separate Razorpay payments plugin, which the subscription plugin expects to load. Some owners worked around the error by commenting out code, which is risky on a live store. Store owners need a clear pre-activation check that names the missing dependency before the site breaks.
AI-assisted: written with the help of AI from the reports.
Products affected
Razorpay Subscriptions for WooCommerce.
Related problems
Who has this problem
2 businesses found.
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