PayU payment option missing from checkout
PayU does not appear as a payment option at checkout after setup, leaving customers with only other methods.
Tier I · Proven The best-established problems.
10 public reports · first reported 3 June 2024 · last reported 10 December 2025
What's going wrong
Site owners who install the PayU gateway plugin and enter their merchant keys often find that the PayU payment option never shows on the checkout page. Shoppers see only cash on delivery or bank transfer, or a notice that no payment method is available. The problem appears in sandbox and production, with classic and block-based checkout, and across several WordPress, WooCommerce and theme versions. Owners often cannot tell whether the fault lies in their settings, their theme or the plugin, and gateway support has not always helped. A tool that checks the gateway setup and shows which step is missing would save these shops lost sales.
AI-assisted: written with the help of AI from the reports.
Products affected
PayU GPO Payment for WooCommerce.
Related problems
Who has this problem
3 businesses found.
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