Pay button spins forever or reloads the form
Clicking Pay leaves the form spinning, reloading or doing nothing, so customers never finish paying.
Tier I · Proven The best-established problems.
9 public reports · first reported 21 March 2023 · last reported 1 July 2025
What's going wrong
Across many site owners' reports, customers who click Pay on this Square payment form see a loading spinner that never stops, the page reloads without taking payment, or nothing happens at all. Some owners only see the bug when logged in as admin on membership sites, and one saw console errors. Others report that the Give To button stopped working while another payment method still worked on the same page. Owners say they cannot tell whether a payment went through, and the buyer often leaves. Some owners learn about it only from customers. The opportunity is a checkout monitor that runs test payments on a schedule and alerts when the form stops completing.
AI-assisted: written with the help of AI from the reports.
Products affected
WP Easy Pay – Payment and Donation Form Builder for Square.
Related problems
Who has this problem
1 business found.
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