Instagram account connection fails with OAuth error
Instagram account connection fails with an 'Insufficient developer role' OAuth error, so the feed never loads.
Tier II · Emerging Problems that are still building up.
15 public reports · first reported 8 October 2020 · last reported 6 December 2023
What's going wrong
Site owners connecting an Instagram account through the 10Web Social Photo Feed plugin repeatedly hit an OAuth error saying the developer role is insufficient, or an app-not-set-up message, after approving the connection. Some land on a 404 page or an empty feed reading that no media exists. The problem appears for personal and business accounts, and for people whose feeds worked before a token refresh. Several say the paid version did not help and that they switched to a competing feed plugin. A dependable connection helper that walks owners through Meta app setup, checks permissions, and retests the token would address this widely reported gap.
AI-assisted: written with the help of AI from the reports.
Products affected
10WebSocial.
Related problems
Who has this problem
3 businesses found.
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