Hotjar plugin never verifies or receives data
Hotjar installed through the plugin never verifies or receives data, even when the tracking code is visible in the page.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 10 May 2021 · last reported 6 June 2024
What's going wrong
Site owners using the official Hotjar WordPress plugin report that the tracking code appears in their pages, yet Hotjar says the installation is not verified and no sessions or heatmap data arrive. Some see a success message while nothing is recorded, and one site works while an identical one fails. Several reviewers gave up and switched to pasting the snippet by hand. A tool that checks each step of the tracking chain and explains the failure could save these owners hours of troubleshooting.
AI-assisted: written with the help of AI from the reports.
Products affected
Hotjar.
Related problems
Who has this problem
2 businesses found.
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