Paid ad campaigns never start serving or spending
Ad campaigns from several shopping-ad apps are set up or funded but never start serving or spending, and merchants get no clear reason why.
Tier II · Emerging Problems that are still building up.
9 public reports · first reported 3 May 2017 · last reported 29 June 2024
What's going wrong
Merchants using several ad apps report that after setup and funding, their campaigns never launch, ads do not publish, or spend stays at zero. Some see error codes while creating a campaign, others see a start date that never arrives, and one was told a testimonial was needed before a campaign could be created. The reports come from shop owners across different ad-channel apps, and the explanations they receive are vague or missing, so they pay balances with nothing running. The opportunity is a diagnostic that checks campaign settings and funding before launch, confirms ads are live, and states the exact reason any campaign is idle.
AI-assisted: written with the help of AI from the reports.
Products affected
Microsoft Channel, Rontar Ad Exchange: Free Ads, AdScale AI Ads Meta/Google Ads.
Related problems
Who has this problem
1 business found.
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