← Problems

Free version locks core features behind paid upgrade

The free version locks nearly every feature behind the paid upgrade, so users cannot do much without paying.

22 public reports · first reported 4 August 2015 · last reported 13 March 2023

2 businesses × $19 = $38 · CSV download · All sales final

See a sample lead

What's going wrong

Many site owners installed the free version of this portfolio and gallery plugin expecting a working gallery, then found layout options, columns, styling, video and most settings locked behind a paid upgrade. Some said the free tier only let them upload images with a title and link, which was not enough to finish a client portfolio. Several gave one-star ratings and uninstalled within minutes. The gap is a clear opening for a trustworthy comparison that shows exactly what each tier includes before anyone installs, or a small companion that unlocks basic settings for a fee.

AI-assisted: written with the help of AI from the reports.

Products affected

Portfolio, Gallery, Product Catalog – Grid KIT Portfolio.

Related problems

Who has this problem

2 businesses found.

Unlock them at the top of this page — $38.

All sales are final — no refunds.

Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.