Premium license keys rejected and support unresponsive
Premium license keys are rejected or hard to find after purchase, and support does not reply about renewals or payment-form problems.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 14 September 2023 · last reported 18 November 2025
What's going wrong
Buyers of this gallery plugin's premium tier report that their license key is marked invalid after some time, or that they cannot find where to enter it at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.