Free version caps users with no clear upfront notice
The free version shows only the first 10 users or first page of accounts, and the Pro upgrade needed for the rest is not disclosed in the listing.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 4 February 2021 · last reported 17 November 2023
What's going wrong
Site owners who install this user-switching plugin from the free listing find that only the first ten accounts or one page of users appear unless they buy the Pro version. Several reviewers say the listing and description never mention this limit, so they feel misled after spending time installing and cleaning up their databases. Others say the free tier is too limited to test real permissions for user groups, which is the main reason they wanted it. Clearer limits stated before install, or a free tool that lists all users, would address this frustration for store owners and agencies evaluating switching tools.
AI-assisted: written with the help of AI from the reports.
Products affected
Login as User or Customer — User Switching.
Related problems
Who has this problem
2 businesses found.
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Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.