FedEx rates missing at WooCommerce checkout
FedEx shipping options never appear at checkout even when the API returns rates, leaving customers with no shipping choice.
Tier I · Proven The best-established problems.
7 public reports · first reported 2 July 2020 · last reported 16 July 2025
What's going wrong
Store owners using this FedEx plugin on WooCommerce report that the FedEx option is missing from the cart or checkout page, even when the debug log shows FedEx returned a valid rate. Some see a message that no shipping options were found, others see nothing after payment, and some find it fails only with a page builder setup or on international orders with an error banner. Owners say they tried different products, weights, and locations without success, and often cannot tell whether the fault is in the plugin, the FedEx credentials, or a conflict with their theme. Each failure costs real sales. A tool that tests checkout rates end to end and reports exactly which step drops the option would help these shops.
AI-assisted: written with the help of AI from the reports.
Products affected
Automated FedEx live/manual rates with shipping labels – HPOS supported.
Related problems
Who has this problem
2 businesses found.
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