Featured video shows a still frame and will not play
Featured video header shows a still frame or thumbnail and does not play when clicked, even with the API key set.
7 public reports · first reported 18 May 2020 · last reported 23 February 2022
What's going wrong
Many owners of this WordPress video plugin see the video replace the featured image, but the header shows only a still first frame or a thumbnail. Visitors who click it find that the clip does not play, or that no controls appear. Owners on news, portfolio, and default blog themes report the same behavior, sometimes after the YouTube key is configured correctly. Some see no error message at all, so they cannot tell whether the fault lies in the plugin, the theme, or their setup. Others find the video missing from the homepage. A preview tool that shows both the poster and the playable embed would help owners confirm the setup before they publish.
AI-assisted: written with the help of AI from the reports.
Products affected
Featured Video for WordPress – VideographyWP.
Related problems
Who has this problem
1 business found.
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