Facebook connection never finishes; access token missing
Meta for WooCommerce cannot finish connecting to Facebook because the access token is never saved after authorization.
Tier I · Proven The best-established problems.
7 public reports · first reported 3 July 2026 · last reported 12 October 2026
What's going wrong
Site owners setting up Meta for WooCommerce report that the connection to Facebook never completes. Authorization appears to succeed on Meta's side, yet WordPress keeps no access token and no Pixel ID, so the setup page stays on its start screen. Logs repeat that the API instance cannot be created because the token is missing, and some sites see permission or generic technical errors on the final step. Store owners and agencies say the same setup works on a test site, which makes the failure hard to diagnose. There is an opening for a guided connection checker that verifies each credential after setup and explains which step failed.
AI-assisted: written with the help of AI from the reports.
Products affected
Meta for WooCommerce.
Related problems
Who has this problem
3 businesses found.
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