Email verification loops when adding a review source
Email verification loops forever when adding a review source, even after the address is confirmed as verified.
Tier I · Proven The best-established problems.
6 public reports · first reported 14 March 2025 · last reported 3 April 2026
What's going wrong
Site owners setting up a Google or other review feed must confirm an email address before adding a source. Many report that the plugin does not recognize a completed confirmation, returns them to the verification step, and then says the address is already verified. Others get an invalid token message or see the verified status vanish when they return to the page. Because the setup cannot finish, the feed never loads and people give up or uninstall. The problem sits in the connection flow, and a fix could be a clearer, self-checking setup wizard or a helper that confirms verification status and tests the link before the owner tries again.
AI-assisted: written with the help of AI from the reports.
Products affected
Reviews Feed – Add Testimonials and Customer Reviews From Google Reviews, Yelp, TripAdvisor, and More.
Related problems
Who has this problem
2 businesses found.
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