Courier shipping rates wildly overstated
Calculated courier shipping costs are far too high or inconsistent, sometimes many times the real price.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 15 September 2020 · last reported 18 September 2024
What's going wrong
Owners using The Courier Guy Shipping for WooCommerce report that the rates it calculates often do not match the real delivery price. Some quotes run to multiples of the product price, others are double or triple the expected cost, and two identical products on live and staging sites returned different rates. Package sizing is also reported to default to the smallest parcel, which distorts the quote. Owners lose sales, issue refunds, or revert to other shipping plugins. A rate audit service that checks package dimensions and quote logic against the courier price sheet could give owners confidence.
AI-assisted: written with the help of AI from the reports.
Products affected
The Courier Guy Shipping for WooCommerce.
Related problems
Who has this problem
1 business found.
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