Country code missing from entries and CRM
Country code and phone value are missing from Gravity Forms entries, email notifications and CRM syncs.
Tier I · Proven The best-established problems.
6 public reports · first reported 17 May 2021 · last reported 12 May 2026
What's going wrong
Many site owners install the add-on to show a country code and flag, and it displays correctly for visitors. But the chosen code does not reach the saved entry, the email notifications, or connected tools such as HubSpot and other CRMs. Some report the phone number was saved without any indication of the code, so sales teams cannot tell where leads are calling from. Owners of lead forms and sign-up flows feel the data is unusable. The gap suggests a connector or data-mapping layer that writes the full formatted number, with dial code, into each target system.
AI-assisted: written with the help of AI from the reports.
Products affected
Smart phone field for Gravity Forms.
Related problems
Who has this problem
1 business found.
Unlock them at the top of this page — $19.
All sales are final — no refunds.
Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.