Checkout customization gated to Shopify Plus
Checkout customization such as custom fields and payment rules is restricted to Shopify Plus, and merchants on other plans learn this only after installing.
Tier I · Proven The best-established problems.
22 public reports · first reported 16 August 2023 · last reported 4 September 2026
What's going wrong
Merchants on standard Shopify plans report that checkout customization such as custom fields, payment controls by country, and checkout rules works only on the Plus plan. Reviews from several checkout apps show the restriction is often a small note or missing from the listing, so buyers discover it only after installing. Small and international sellers say the Plus upgrade costs too much to justify for checkout changes alone. The opening is a checkout tool that delivers these features on every standard plan, with plan eligibility stated clearly before install.
AI-assisted: written with the help of AI from the reports.
Products affected
Shopify Checkout Blocks, TSS Checkout Customization, Checkout Bear, Checkout Buddy, Custom Checkout Fields.
Related problems
Who has this problem
3 businesses found.
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