← Problems

Saved checkout rules and blocks missing on live storefront

Checkout rules and blocks saved in merchant settings do not appear on the live storefront, so customers never get the configured logic

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 12 June 2025 · last reported 26 May 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants using several Shopify checkout apps report that rules and blocks they saved do not run on the live storefront.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.