Activation triggers fatal error and blank pages
Activating the plugin triggers a fatal error that blanks the page or locks the admin area out.
Tier I · Proven The best-established problems.
7 public reports · first reported 13 March 2024 · last reported 23 February 2026
What's going wrong
Site owners across many hosts report that after installing or updating WPtouch, the mobile view or the whole site shows a critical error and goes blank, sometimes locking them out of the admin area. Several had to rename the plugins folder over FTP or use recovery mode to disable it, and the error messages point to the add-on theme installer code. Owners running non-English WordPress installs and older PHP versions say the error message gives no clear fix. A fix that keeps activation safe, with a clear recovery path and an automated pre-activation check, would help anyone running this plugin on a live site.
AI-assisted: written with the help of AI from the reports.
Products affected
WPtouch – Make your WordPress Website Mobile-Friendly.
Related problems
Who has this problem
1 business found.
Unlock them at the top of this page — $19.
All sales are final — no refunds.
Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.