5 problems people report with AdScale AI Ads Meta/Google Ads
5 problems people report in public with AdScale AI Ads Meta/Google Ads are listed on Triremes, as of 20 October 2026. Between them they have 167 public reports. See who has each one, and pitch or build the fix.
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Ad apps stay connected and billing after uninstall
51 public reports · first reported 25 June 2018 · last reported 28 September 2026
Merchants who uninstall or cancel Shopify ad-management apps report that the apps keep working against them. Charges continue for months, some apps cannot be deleted, and others keep control of Meta or Google ad accounts, leaving campaigns running and new ads appearing after removal.
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Ad pixel purchase counts don't match Shopify orders
42 public reports · first reported 1 November 2016 · last reported 6 October 2026
Merchants on Shopify who run ads through pixel and conversion apps report that purchase counts shown in Meta, Google, TikTok, and Snapchat do not match the orders their stores record. Some purchases never reach the platforms, so real sales are missing from campaign reports, while others are duplicated or inflated, with some apps claiming several times the day's total orders.
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Charged for unused ad app plans, refunds refused
37 public reports · first reported 8 July 2021 · last reported 20 September 2026
Merchants using several Shopify ad, pixel, and marketing apps report recurring subscriptions, add-ons, or per-order fees they never ordered, approved, used, or could connect. Some were charged again after an app failed to link, and charges continued after they cancelled.
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Managed ad apps raise cost per click vs own campaigns
28 public reports · first reported 23 August 2017 · last reported 8 May 2026
Merchants running ads through managed AI ad apps on Shopify report higher cost per click and lower return on spend than the campaigns they ran themselves or through simple built-in platform tools. Reviewers describe weeks of budget consumed by learning phases and fees taking a large share of spend, with some funnels switching off or getting no impressions.
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Paid ad campaigns never start serving or spending
9 public reports · first reported 3 May 2017 · last reported 29 June 2024
Merchants using several ad apps report that after setup and funding, their campaigns never launch, ads do not publish, or spend stays at zero. Some see error codes while creating a campaign, others see a start date that never arrives, and one was told a testimonial was needed before a campaign could be created.
Compiled automatically from Triremes data; summaries are AI-assisted, written with the help of AI.