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Setup forces a platform.com account for a feed

Setup forces a platform.com account on self-hosted stores, even though the owner has no reason to use that service.

Tier II · Emerging Problems that are still building up.

5 public reports · first reported 2 September 2023 · last reported 17 May 2024

1 business: $19 · CSV download · All sales final

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What's going wrong

Owners of self-hosted the tool's say another tool will not finish setup until they create or link a platform.com account, even when they have no other reason to use that service. Some also face extra sign-in steps such as a password and a text-message code, and say the requirement feels unexplained. Others wonder why a connection is involved at all. The problem affects store owners who only want product listings in another platform and would welcome a setup path that does not need that account.

AI-assisted: written with the help of AI from the reports.

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Who has this problem

1 business found.

Unlock them at the top of this page — $19.

All sales are final — no refunds.

Each business's name, the address it published, and the page it was published on. Paid through Stripe; you get a private page to bookmark, with a CSV download.