Pickup-point selector fails in some browsers at checkout
Pickup-point dropdown at checkout misbehaves in some browsers and the chosen point does not reach the order.
4 public reports
What's going wrong
Shoppers choosing a parcel locker at checkout find the dropdown needs a double click in Internet Explorer, while the browser's users report the step stops working. Stores also report that the selected locker shows the wrong address or is missing from the order and the customer notification. Store owners lose orders when customers cannot finish choosing a point. A checkout widget that works across browsers and records the chosen locker in the order would solve this for stores.
AI-assisted: written with the help of AI from the reports.
Related problems
Who has this problem
1 business found.
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