Offline orders cannot be tracked
The tracking extension cannot show orders placed outside the website, such as in an accounting system, and owners need a status and photo for those orders.
2 public reports
What's going wrong
Shop owners who take orders outside the web store, through an accounting system or by hand, want their own clients to see progress. The tracking extension shows only orders placed on the website. One owner wants a status field and a photo of the work in progress, so customers see where the job stands. Owners who make items to order have no way to give customers this view today. A status-and-photo tracker for offline orders would fill that gap.
AI-assisted: written with the help of AI from the reports.
Products affected
Order Tracking or Order Invoice.
Related problems
Who has this problem
1 business found.
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