Module compatibility unclear on Journal and custom themes
Videos and the module are unclear or broken on Journal and other custom OpenCart themes, and shop owners cannot tell which versions work.
14 public reports
What's going wrong
Shop owners running Journal and other custom OpenCart themes keep asking whether the video extension works with their theme and their OpenCart version. Some who installed it report that the video does not appear on the product page, while others are unsure whether newer OpenCart 3 and 4 builds are supported. Many buyers hold off purchasing because no clear compatibility list exists. A fix could be a tested compatibility matrix that maps themes and OpenCart versions to known results, paired with a checker that reports whether a given store setup will work before buying.
AI-assisted: written with the help of AI from the reports.
Products affected
Advance Product Videos.
Related problems
Who has this problem
1 business found.
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