← Problems

Zoom add-on lacks clear setup instructions

New users cannot tell how to set up the add-on or connect with people, and the add-on gives no clear instructions.

Tier II · Emerging Problems that are still building up.

6 public reports · first reported 29 March 2020 · last reported 4 July 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several new users of the Zoom browser add-on say they cannot work out how to use it.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.