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Zoho client ID and secret keep failing validation

Saving Zoho client ID and secret keeps returning invalid credential errors even when the values appear correct.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 13 July 2019 · last reported 7 December 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners configuring the Zoho Mail plugin repeatedly see errors saying the client secret or client ID is invalid, even after copying the values again from the developer console.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.