← Problems

Zero tax at checkout outside home state

Cart and checkout show zero sales tax for customers outside the store's home state.

Tier I · Proven The best-established problems.

5 public reports · first reported 26 August 2014 · last reported 15 March 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Multiple WooCommerce site owners report that tax appears as zero at cart or checkout for shoppers outside their home state, while nearby addresses in the same state work.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.