YouTube and video streams fail or stay low quality
Streaming video such as YouTube will not play in HD, or does not load at all, even on paid servers.
Tier I · Proven The best-established problems.
6 public reports · first reported 11 January 2025 · last reported 8 June 2026
What's going wrong
Firefox users of this VPN browser add-on say that YouTube either refuses to open or stays stuck at low resolution, such as 720p or below, even when they pay for a premium tier.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.