Yearly plan auto-renews and cannot be cancelled
Annual billing renews automatically, and the subscription cannot be cancelled or refunded.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 12 April 2023 · last reported 10 December 2023
What's going wrong
Site owners who buy a paid license for this plugin to restore or import a site say they were charged for a full year, sometimes at a much higher total than the monthly price suggested.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.