← Problems

POD orders ship in wrong size, colour or product

Print-on-demand sellers receive items in the wrong size, colour or product compared with what customers ordered or the listing showed.

Tier I · Proven The best-established problems.

11 public reports · first reported 22 December 2017 · last reported 18 October 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Sellers using several print-on-demand apps, and sellers printing books through Lulu, report that fulfilled orders do not match what customers bought.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 11 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.